When your life depends on it, Medi Response is here to assist. They are a trusted brand in emergency medical service and solutions with a proven track record and an extensive operational capacity in Southern Africa. Our very own local, Paul Herbst, has taken the lead of the Medi Response team in KwaZulu-Natal. Along with his trusted search and rescue K9 partner, Odi, you can be assured of the very best care in the event of an emergency.

Paul’s decision to join Medi Response comes from having reached his pinnacle under the previous brand. He has recognised the need to grow the emergency medical services in our much-loved community.

Many of the familiar and trusted faces you are used to seeing have joined Paul in their new venture to ensure that we have an excellent emergency response team. They have pulled out all the stops to ensure that they are ready to serve our community as they have done for many years.

In addition to serving the North Coast, their teams are positioned across the Durban Region, strengthening relationships with their healthcare partners. Whether a medical emergency, an accident, or an incident requiring rescue, they will be there 24 hours a day, seven days a week.

A continued partnership between Medi Response, Risk Sure Insurance Brokers and SMG Ballito has made it possible to ensure Medi Response is equipped with high-tech vehicles and state-of-the-art equipment, allowing for rapid response to any emergency. Medi Response’s local 24-hour operations contact centre utilises state-of-the-art technology that leverages off integrated, intelligent solutions, ensuring optimal resource and case management.

In addition to the daily services provided, Medi Response offers “Assist Me“, a medical emergency panic device that allows you as a valued client to alert the Medi Response team in the event of any medical emergency, whether for yourself or a stranger.

Key features of this device include GPS tracking to determine your location accurately. It acts as a communication device that gives direct contact with their control room, allowing you to communicate with them verbally in the event of an emergency. An additional feature of this device is that it is water-resistant and has a self-activation impact alert function, which alerts the control room, should a fall occur.

Risk Sure Insurance Brokers needs little to no introduction. They are a leading short-term insurance brokerage that specialises in Estate Lifestyle Living, offering a comprehensive solution to their client’s short-term needs. They specialise in personal and commercial insurance and are qualified experts in all fields. One of the many benefits Risk Sure has to offer their valued clients is that you will receive an “Assist me” button linked to Medi Response’s control room at no cost.

Risk Sure Insurance Brokers continue to offer their clients complete peace of mind.

Paul Herbst – Regional Director @ Medi Response

071 891 1464

Janus van Schalkwyk – Operations Director @ Medi Response

084 650 3252

Neil de Beer – Commercial Director @ Medi Response

083 407 8777

Alistair Cameron – MD @ Risk Sure Insurance Brokers

083 454 6290